Order Fulfillment/ Shipping (United States)
Please note that all products are custom and made to order. Allow 10 business days for order fulfillment.
Chef Culture is not responsible, in any way, for any import duties or charges at the destination country. Any Questions or requests regarding country of origin certificates and duties should be presented to Chef Culture before shipment is made. International customers are advised to present their questions as close as possible to placing the order.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won't be able to receive a refund. If you have any additional questions or would like to request a refund, feel free to contact us.